Water damage restoration can be complicated and lengthy, so you must choose the right company. The right company will be able to answer all of your questions and provide you with quality service.
The first question that you should ask is if they offer 24/7 services. This is important because disasters can happen anytime, and you must know someone can help you.
What Type of Services Do You Offer?
If your property requires water damage restoration, choosing a firm that provides a wide range of services is essential. This includes identifying and removing moisture intrusion, sanitizing, structural repair, and mold remediation.
It’s also a good idea to ask about the types of equipment they use. Look for a company that uses modern equipment and current industrial cleaning techniques. This will help ensure that the job is done correctly and efficiently.
It would be best to ask about their turnaround time and whether they offer emergency services. Ideally, they should be available 24/7, as disaster can strike anytime. They should also be able to provide references and reviews from previous clients. These will give you an idea of the quality of their work.
What Type of Equipment Do You Have?
When evaluating property and water damage restoration Denver companies, asking them about their equipment and how they use it is essential. This will help you determine whether they have the expertise to handle your restoration needs.
It would be best to ask about the company’s certifications and training. IICRC certification is a sign of professionalism in the industry and indicates that they know the concepts, terminology, and procedures related to disaster restoration. Look for EPA Lead-Safe Certification and Contractors Pollution Liability Insurance, which protects you from additional structural damage or cleanup costs should a worker be injured while on the job.
It is also a good idea to ask for references from previous customers. These can give you an indication of the company’s level of customer satisfaction.
How Long Will It Take?
Whether you use insurance or pay out of pocket, the goal is to get your house or business back up and running as soon as possible. Choosing a company that provides a complete restoration service from start to finish can make this happen.
Most water damage restoration jobs require the flooded areas to be dried within a few days of the incident, as stagnant water can develop bacteria and mold. A reputable company should provide accurate time frames for the various aspects of the restoration process.
Can You Help Me With My Insurance Claim?
A professional restoration company will know how to work with your insurance to make the process as easy as possible. This can include submitting an initial damage assessment, providing a complete inventory of damaged items, assisting with loss of use coverage (for temporary accommodations if necessary), and helping you file your claim.
Ask if the company has experience working with various situations and if they can provide references from previous clients. Also, find out whether the company is bonded and insured. This will ensure you get the best service and are protected if something goes wrong during restoration.
Can You Work With My Insurance Company?
Often, a water damage restoration company will work with an insurance company to help the homeowner recover money for their property. This is especially true regarding hurricanes, flooding, or other natural disasters that cause widespread damage.
It’s essential to find out if the company will work with your insurance provider and if they have experience working with insurance companies on past restoration projects. You should also request a list of references from previous clients so you can chat with them about their experiences.
One of the biggest causes of homeowners’ frustration during restoration is project timelines’ delays. Ensure the organization provides a realistic timeline and keeps you updated throughout the process.